Click into the payment section from the main landing page. Select the Payments tab, then Payments, and then Paid.
Click on the client name and payment that needs to be refunded.
This will open up a new modal window with details of the payment. Then click the three dots in the upper right hand corner of the modal window.
Click refund in the upper right-hand corner of the modal. This will open a drop down menu. Click "Refund" in the menu.
This will open a new window. You can enter the amount you would like to refund (it will default to a full refund and you can edit that). You can also choose a reason for refund and add a note if you would like.
For any additional questions please reach out by clicking on the chat box or at support@inly.com and a team member would be happy to assist you.