Everything in Inly is reached from the sidebar on the left of your screen. This article goes through each sidebar button from top to bottom, and the tabs you'll find on each page.
Create (purple + button)
The purple + at the top of the sidebar is the quickest way to start something new. It opens What would you like to create? Pick one document, or pick several to bundle them into a single workflow (a flow) for one client.
Option | What it creates |
Proposal | A quote where your client can choose packages, products, or services |
Invoice | A bill your client can pay online by card, ACH, or offline |
Contract | A digital contract your client signs online |
Form | A questionnaire you send to a client to fill in |
Automation | A follow-up email that sends itself on a schedule |
Contact Form | A form you embed on your website so new leads can reach you |
Click Start with a template to start from something you've already built. To make a reusable template instead of a one-off document, use the link to your Templates Library at the bottom of the page.
Search (magnifying glass)
Click the magnifying glass to search all of Inly at once. Type a client's name, an invoice number or a project name, and results appear grouped by type: Payments, Invoices, Clients, Contracts, Forms and Flows. Each result shows its status, such as Succeeded, Unpaid, Active or Draft. Click a result to open it, or press Esc to close search.
Home (house)
Home is your dashboard: summary cards for leads, clients, events and bookings, your to-do list, your next payout and a revenue chart. See Understanding my dashboard for a full walkthrough.
Documents (folder)
Documents holds everything you send to clients. Its own menu has seven pages: Flows, then one page for each document type. Each page has a New button at the top to create that type of document.
Flows
A flow is a bundle of documents for one client, such as a proposal, a contract and an invoice sent together. Each flow shows the client and the documents inside it.
Tab | What's in it |
Active | Flows you've sent that your client is still working through |
Scheduled | Flows set to send automatically on a future date |
Recurring | Recurring invoices, with each one's amount, frequency, billing day, next invoice date and status |
Complete | Flows your client has finished, with the date they were completed |
Draft | Flows you've started but haven't sent yet |
Archived | Old flows you've put away to keep your lists tidy |
Proposals
Every proposal you've sent, with its client, flow and status. Tabs: Active (waiting for your client to choose and accept), Complete (accepted) and Expired (passed their expiry date without being accepted).
Invoices
Your invoices and their payment status. Tabs: Active (sent and still waiting for payment) and Complete (paid in full).
Contracts
Each contract's client, flow, title, number of signatures and status. Tabs: Active (waiting for one or more signatures), Complete (signed by everyone) and Void (cancelled contracts that no longer apply).
Forms
Questionnaires you've sent to clients, with the date each was sent. Tabs: Active (sent but not filled in yet) and Complete (your client has submitted it).
Automations
Follow-up emails that send themselves, such as payment reminders or check-ins.
Tab | What's in it |
Queued | Follow-ups waiting to send on their scheduled date |
Sent | Follow-ups that have gone out to your client |
Completed | Follow-ups whose job is done, for example because the client has replied, paid or signed |
Archived | Follow-ups you've switched off or put away |
Contact Forms
The forms you embed on your website so potential clients can get in touch. Each one shows its name, the field types it asks for (for example name, email, phone and event date) and how many fields it has. New submissions appear as leads on your Clients page.
Schedulers (clock)
Schedulers are your booking pages. Share a scheduler's link and clients can pick a time for a call, session or appointment without emailing back and forth. Click New Scheduler to set one up.
Payments (cash)
Payments is where you follow the money: what clients owe, what they've paid and when it reaches your bank. Its menu has four pages.
Payments
Every invoice payment, with its client, invoice number, flow, amount and status.
Tab | What's in it |
Unpaid | Payments that are due but haven't been made yet |
Paid | Payments you've received, with the date each was paid |
Pending | Payments on their way, such as ACH transfers still processing or checks your client has marked as sent |
Overdue | Payments past their due date. Send your client a reminder from here or from your dashboard |
Orders
Orders your clients have placed with you. Tabs: Open (still to be delivered) and Fulfilled (delivered and done).
Refunds
Any refunds you've given, with the client and flow each one belongs to.
Payouts
Transfers of your Inly earnings to your bank account. Each payout shows the date it arrived, the last four digits of the account it went to, the total and its status.
Clients (person)
Clients is your contact list. Each person shows their name, email, business, the date they were added and their status. Click New Client (or New Lead on the Leads tab) to add someone yourself.
Tab | What's in it |
Active | Clients you're currently working with |
Inactive | Past clients you're not working with right now |
Leads | Potential clients who haven't booked yet, including people who filled in one of your contact forms |
Click anyone in the list to open their profile and see all their flows, documents and payments in one place.
Messages (speech bubble)
Messages is your inbox for client emails. On the left is a list of conversations, newest first, showing each client's name, the date and a preview of the last message. Click one to open it.
An open conversation shows more than emails. It's a timeline of everything that's happened with that client: documents you sent, when they viewed them, payments marked as paid and every reply in between. Write your reply at the bottom.
Calendar
The Calendar shows a month at a time, with your events, booked appointments and payment due dates on the days they happen. Payments show their amount, and the total due for the month appears next to the month's name.
Use the arrows to move between months, or click Today to jump back to the current month.
Click New Event to add something to your calendar yourself.
Click any event or payment to open it.
If you've connected Google Calendar (under Account > Business Settings > Integrations), your Inly events sync there too.
Account (your initials)
Click your initials at the bottom of the sidebar to open your settings. Your plan (for example PRO) shows under your initials. The Account menu has these pages:
My Account
User Profile: Your first name, last name and the email you log in with.
Password & Security: Change your password, and turn on two-factor authentication (2FA) so you need a code from an authenticator app each time you sign in.
Business Settings
Settings for the business you're currently viewing. If you run several businesses, each one has its own.
Page | What it's for |
Branding | Upload a dark logo (for white backgrounds), a light logo (for photos and dark backgrounds) and a business avatar, a photo of you that appears on document covers and tip requests |
Business Profile | Your business name, email, website, Instagram and address. You can hide your address on invoices or give clients a different address to send checks to |
Integrations | Connect Inly to other tools, such as Google Calendar and AI assistants like Claude and ChatGPT |
Payment Settings | Connect your Stripe account so clients can pay you by card or eCheck (ACH bank transfer) |
Import Clients | Bring your clients over from another platform by uploading a CSV file. First name, last name and email are required |
Team Members | Invite team members to your business and manage their roles |
Subscription
Your current Inly plan, billing terms, next billing date and the card on file. Update your card or cancel your plan from here.
Referrals
Get your personal referral link. Friends who sign up with it get 10% off their first year, and you earn 30% commission (up to $108).
Communications
Customize the emails Inly sends to your clients for you. Click any email to edit it.
Global Message Template: The default style used for all your emails.
Text Alerts: SMS notifications.
Flow Emails: Sent when you send a new flow, update it, resend it or follow up on it.
Contract Emails and Proposal Emails: Sent at key moments for those documents.
Templates
Reusable building blocks that save you from starting from scratch each time.
Page | What it's for |
Library | All your templates in one place, filtered by type (Flows, Proposals, Invoices, Contracts, Forms, Automations, Messages). Includes starter templates such as Full Service Flow and Client Intake Form |
Charges | Saved invoice line items with their price and tax, ready to drop into any invoice |
Contracts | Your contract templates |
Packages | Bundles of services at a set price that clients can choose from in a proposal |
Products | Single items or services with a description, price and tax |
Charges, Contracts, Packages and Products each have Active and Archived tabs.
Reports
Download your business data. Choose what to export (Payment Records, Clients & Leads, Flows or a PDF Statement), pick a period (a year, a quarter or a single month) and click Download.
Need more help?
Click the purple chat bubble in the bottom-right corner of any page to chat with our team, or email support@inly.com.


























